How can we help?

LessThan3 is an AI-powered relationship support platform that helps couples communicate more effectively and strengthen their bonds. Our AI assistant provides personalized guidance, conversation facilitation, and relationship insights based on your unique dynamics and needs.

No, LessThan3 is not a replacement for professional therapy. While we provide valuable support for everyday communication and relationship growth, we recommend professional counseling for serious relationship conflicts, mental health concerns, or complex emotional issues. Think of us as a supportive tool that complements traditional therapy.

Getting started is simple! One partner completes the initial signup and provides basic information about your relationship. We then send an invitation to the other partner. Once both partners have joined, you'll complete a detailed onboarding process that helps us understand your relationship context and goals. After that, you can begin engaging with our AI assistant individually or together.

Our AI assistant offers multiple types of support: real-time communication guidance, conflict resolution techniques, relationship insights, and private reflections. It can observe conversations to provide helpful insights, respond with direct guidance when needed, offer private reflections to individual partners, and mediate discussions during challenging moments.

LessThan3 is designed to fit into your life naturally. While consistent engagement leads to better results, there's no minimum time requirement. You can interact with the platform for just a few minutes each day or have longer sessions when needed. We recommend setting aside some regular time for check-ins, but you can use the platform whenever it's convenient for both of you.

Privacy is our top priority. All conversations are encrypted and kept completely confidential. Individual chats with the AI assistant are private to each partner, and shared conversations are only visible to you and your partner. We never share your personal information or conversation details with third parties.

No. When you chat privately with the AI assistant, those conversations are completely confidential and can only be seen by you. Your partner cannot access your private conversations, just as you cannot access theirs. This creates a safe space for personal reflection and growth.

We use industry-standard encryption and security measures to protect your data. Our platform is fully compliant with privacy regulations, and we regularly audit our security practices. Your relationship details and conversations are stored securely and accessible only to you and your partner.

You can pause or deactivate your account at any time. If you choose to separate, both partners maintain access to their individual accounts but can revoke access to shared conversations. We keep your data secure for a period of time in case you decide to return, but you can request complete deletion of your data at any time.

Our AI assistant is designed to handle sensitive information with care and discretion. While it provides support and guidance, it's programmed to recognize situations that require professional intervention and will recommend seeking appropriate help when necessary. All sensitive information is encrypted and protected.

You can update your relationship status and other relationship details in your profile settings. Both partners will need to confirm major changes to relationship status. This helps us provide the most relevant support and ensures both partners are aligned on the relationship context.

Yes, you can pause your subscription at any time. During the pause period, you'll maintain access to your previous conversations and insights, but new interactions with the AI assistant will be limited. You can reactivate your subscription whenever you're ready to continue.

You can customize your notification preferences in your account settings. Choose when and how you want to receive notifications about new messages, check-in reminders, and relationship insights. Each partner can set their own notification preferences independently.

Our support team is available 24/7 to help with any technical issues. You can reach us through the help center in your account, via email at support@lessthan3.com, or through our in-app chat support. We typically respond to all support requests within a few hours.

You can update your relationship goals in your shared profile settings. We recommend reviewing and updating your goals together periodically. The AI assistant will adapt its support based on your current goals and help track your progress over time.